Job Description: The customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The Customer Service Representative will ensure delivery of excellent customer service in a multi-channel, fast paced environment through quick and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Job Description: The Product Marketing Specialist position is responsible for creating content for and the marketing implementation of new products to the e-commerce website. Analyze current and past marketing data to help determine overall marketing strategy per assigned web classification. This role is also responsible for writing necessary marketing materials, including plans, video scripts, and on-page content. This position reports to the Product Marketing Manager.