Orders placed after 1:00 pm (EST) will be processed the next business day.
Ship dates are NOT guaranteed when using Google or Amazon checkout options. These options often have delayed payment processing and may result in a shipping delay.
Return Information: Returns are accepted within 30 days of delivery and are subject to a 20% inspection, re-boxing and re-stocking fee. All returns must include a completed return form. Please see our return policy for more information.
Damage Information: Please inspect all packages for damage upon arrival. If damage is found, save ALL original packaging (inner and outer) and report damage to our Call Center at 800-572-2194 within 5 business days.
Estimated Lead Time: Lead Time is an estimate only and is based on business days. Holidays and weekends are not included in this estimate.
Orders with one or more items with an estimated lead time of 1 or more business days are not eligible for same day shipping. These orders are generally held until all items are ready to ship.
Orders placed before 1pm Eastern Time US, on business days, begin being processed that day. Orders placed after 1pm Eastern Time US or on non-business days, will begin being processed the next business day.
Artwork Product: Lead time for products that require artwork does not begin until the artwork and/or proof has been approved. See the product page for more information about the artwork submission process.
We cannot be held responsible for orders that are delayed because of artwork. Please review the artwork requirements for the product(s) prior to placing your order.
Broken Case: Item(s) in the cart with a quantity that is not an even multiple of the product's case quantities will cause the broken case fee to be applied. Case quantity can be found on the product page.
Case quantities allow us to reduce labor and material costs associated with packaging by efficiently packing the products during production. Orders placed for quantities that are not an even case pack require labor and materials to repackage the product(s).
The broken case fee is only applied once per order.