Customer Review for MBTVSBKBV2

2 / 5
instructions awful
on Verified Purchase
Received quickly. Very well made and sturdy parts. Individual bags of parts with no item numbers on the bags, no way to tell which is washer part H, J, T, U. No indications as to when/why 'Add spacers if necessary'. I have a TV that needs a 200x200, no clue as to which parts i need for that configuration. I called customer service with those questions, they said they would get back in a day, and haven't responded now at 3 days. No way to tell what is needed for my TV. I still don't have it together, after spending many hours on it. I just made a template of my TV with the 200x200 connection spots on it. I used the cardboard from the shipping box. Also I needed more tools than indicated in the instruction pages. Maybe I will have it together soon, or not. Suggest: labeling parts bags, better instructions that show what is needed for the various configurations [200x200, etc], as opposed to saying 'Options' on the instruction sheet.

Comments (1)
We understand your frustration and we will forward this feedback to the product team to review. One of our customer care specialists will also be in touch to assist. Thank you for the helpful feedback!

Posted one month ago by Displays2go