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Can we get a custom size? Custom sizes
can be fabricated for some styles, however a minimum quantity is needed to justify
the set-up costs associated with fabrication. As a general rule, all custom poster
frames would require at least a 25 unit quantity as a pre-requisite for custom
sized runs. Can we get glass instead of acrylic?
No, we only fabricate with acrylic which historically has proven to be a good
medium for post, print and poster frames. True glass would be more expensive,
higher breakage factor during shipping, and more product liability for the end
user. Is the clear acrylic scratch resistant?
No, we use high- grade acrylic. This material will scratch with miss-handling,
but once installed and not susceptible to miss-handling it should last for many
years. In the industry there is a "scratch resistant" or "abrasion
resistant" acrylic available. This product is more than twice the cost of
standard picture holder grade acrylic and it is very difficult to process (for
example, cannot be bended or bonded). Its primary use are for counter or writing
surfaces that comes in contact with many objects. Is
there a warranty on these hanging frames?
All of Displays2go products
are warranted for quality craftsmanship and defective materials. This, however,
excludes breakage from miss-handling by the customer. How
thick can our graphic be? It depends on the model or sku# : For
"CH" or "WMPH" models with flush front and back acrylic surfaces,
we recommend keeping the print (or prints if back to back) to no thicker than
1/16" in aggregate (.060). For swinging holders "FLPD" and
"PFSW" there is more tolerance and prints up to 1/8" thick (.125)
can easily be accommodated. Quick-Snap products can accept prints up to
1/8" thick "CF" series products can accept prints up to
1/16" thick (.060) Do we need these professionally
installed? Installation should always be done by a professional or
crafts-person. You should align your brackets on the wall horizontally with a
level tool to make sure your installation is level. Pre-drilling of anchor holes,
insertion of plastic anchors and final screw insertion are necessary. Ladders
for ceiling hanging. Most installations for most products can be done in 3 to
4 minutes per unit. | 
