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*VALID IN US ONLY, NOT AVAILBLE IN CANADA
INDOOR FURNITURE ADH PROGRAM TERMS
What's covered?
The Indoor Furniture Mulberry Protection plan covers against accidental damage and more, including the following:
All stain types;
Nail polish remover damage;
Burns and heat marks that are not caused by a fire;
Punctures, cuts, tears, or rips;
Seam separation;
Broken zippers or buttons;
Failure of frames, panels, springs, mechanisms, motors, levers or hand wands, or power or remote cords used for sleeper, reclining, and inclining applications, if these components were covered by an original manufacturer's warranty and such warranty has expired;
Failure of integral electrical components;
Lifting or incident-specific chipping of veneers or laminates exposing the substrate;
Liquid marks and rings;
Breakage, scratches, gouges, dents or chips;
Checking, cracking, bubbling, or peeling of the finish;
Chips, scratches, or breakage of glass or mirrors;
Loss of silvering on mirrors;
Warping;
Fading from the sun;
Breakage of hinges, handles, draw glides, pulls, nail-head trim;
Pet damage - single incident only.
FREQUENTLY ASKED QUESTIONS
What is the Mulberry ADH Program?
Mulberry ADH (Accidental Damage & Handling) offers additional product protection that covers against accidental damage and more. This protection runs concurrently with any Manufacturer's warranty so you can be confident that your product is protected from all of life's messes, for years to come.
How do I purchase Mulberry Protection?
There are 2 ways to purchase Mulberry Protection:
Web Purchase: When purchasing an eligible product on the D2G website, simply add the desired Mulberry Protection to your cart with your eligible products and check out.
Contact Center Purchase: When purchasing an eligible product with one of our Contact Center Agents, you can choose to have them add the Mulberry Protection to your order at that time.
Once you purchase coverage, you will receive an email from Mulberry within 24 hours with a link to create your account and access to your dedicated Mulberry dashboard, which you can use to manage your plan, file a claim, and contact their team.
Can I cancel my Mulberry Protection Plan?
You may cancel your Mulberry Protection Plan within 30 days of purchase by contacting Displays2Go at 1-800-572-2194. If there has been no claim filed against the plan, the plan will be void and you will receive a full refund.
How do I file a claim?
Simply log in to your dedicated Mulberry dashboard at getmulberry.com/login for a 1-click, receipt-less claims filing process. You can also contact the Mulberry customer support team via support@getmulberry.com.
What happens if I return or exchange my products?
Each Mulberry Protection plan is tied to the specific product with which it was purchased If you return or exchange your product, you will need to contact D2G directly at 1-844-977-3212 to cancel the warranty and receive a refund.
Checkout Counter & Custom Printed Panel with Silver Standoffs
This checkout counter with graphics is customizable with a full color custom latex print. Available in multiple sizes and colors, showcase your logo, company name, slogan or product lines on the front of these cash wraps. Each checkout counter comes with a printed acrylic panel and a set of silver standoffs that hold the board in place. Three interior shelves are available to hold supplies or merchandise and can be adjusted to the ideal heights. This checkout counter is the perfect in-store merchandising display!
WARNING: This product can expose you to Ethyl Acrylate, which is known to the State of California to cause Cancer. For more information go to www.p65warnings.ca.gov.
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Available Monday - Friday 8am - 8pm Eastern Time US
1-800-572-2194