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Customer Review for GCH5716CBK

2 / 5
Defect in diameter of metal post
on Verified Purchase
I have gotten this rack before and it was fine. This time I ordered 3 racks and they all had the same defect. The diameter of the metal post is too small. This creates looseness as it fits into the plastic base. If you try to lift the rack by the post the base falls off. The sign-holder on the top of the post is also loose. I needed to use these racks for an event so I wrapped black electrical tape around the bottom and top of the post and that created a tighter fit. I am concerned as I do offer these racks to my customers to use in their stores, if they need to move them, the racks likely will fall apart. Also, these racks were on backorder and I waited several weeks to order them when they were finally available.

Comments (1)
We're so sorry to hear that you've experienced such troubles with these card racks, Kristina. We are confident we can make this right for you and certainly don't want you to have to settle for a product that's not up to your (or our) standards. A customer care specialist will be reaching out soon to rectify this for you. Thank you for letting us know.

Posted 2 years ago by Displays2go

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