Customer Review for WOMMGYGY

1 / 5
TERRIBLE CUSTOMER SERVICE
on Verified Purchase
We ordered 2 10x10 floor mats (as we have a 10x20 booth space) and we got 2 boxes instead of 4 boxes. When we contacted customer service to get our second 10x10 floor mats shipped, they sent us the pdf receipt for all the boxes we got delivered at once, we ordered a lot more than only the floor mats, I personally got the delivery and took the boxes in my office. Our order was over $2,000 but they refused to complete the shipping and send us the missing floor mats we purchased for $191..... you lost a client here, for plain old bad customer service.

Comments (2)
We're really sorry to hear of this frustrating issue, Mari. We truly hope to do everything in our power to stand by our customers and ensure a positive buying experience with us and we're hopeful that we can turn this around for you and find you a good solution. A customer care specialist will be reaching out to see how we can rectify this for you.

Posted one year ago by Displays2go


A customer representative reached out to me and helped me, thank you again for shipping the 2 boxes.

Posted one year ago by Mari C.


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