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Customer Review for TSCTSC1010

2 / 5
Not constructed well
on Verified Purchase
We purchased the floor tiles and the carry case to easily transport the tiles. Within one use, the wheels on the cart broke. When I spoke with customer service, there was nothing they could do.... it had been over 30 days. I can't control WHEN we use the case and tiles. I would certainly have hoped that the case would have held up for more than ONE use.

Comments (2)
Dawn, thank you so much for taking the time to share your feedback. We sincerely apologize that the wheels on this carrying case broke after one use and that you were unable to return the case due to our return policy. This is not the quality or experience that we strive to deliver, nor is it reflective of who we are as a company. We would like the chance to rectify this situation for you, and we'll have our customer care team reach out to assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go


So a similar thing happened to me. One of the wheels broke off after the second use - 45 days after purchase. I called them and mentioned the above comment and their response is still after 30 days they cannot do anything for you.

Posted one year ago by John C.


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