Customer Review for TV1MS5SBK

1 / 5
I can't get any replacement parts so my stand is now useless
on Verified Purchase
This unit is well-made and does the job. However, I lost two crucial parts recently and tried to order replacements for them. I was told by the Customer Service department that they don't sell or offer any replacement parts. Since the parts I need are the pieces that the TV is attached to, my stand is now useless. If I had known that I would never be able to obtain replacement parts I would never had ordered it.
Customer Photo 1

Comments (1)
Stephen, thank you for taking the time to share your feedback with us. We're glad that our TV stand met your expectations, but we regret that you're unable to use the product after losing two crucial parts. We'll have our customer care team reach out to you shortly to see how we can best assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go


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