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Customer Review for ENCK7248SV

1 / 5
Disappointed - came damaged
on Verified Purchase
Very disappointed in this product. The entire display came damaged. It looked as though it was already opened as the instructions were even crumpled up inside. The frames were bent glass chipped, screws loose and apart on the back. It appeared as if the back was held together with 2 sided tape and tiny screws. Several parts were broken and pieces laying inside the display case. The black plastic piece to grab on the glass to slide it was also broken off. Customer service was very nice and shipped out a new one which I haven't received yet. I had asked if I could get a refund but they failed to see that question in my email. I'm hoping the new one is not damaged and put together better.
Comments (1)
Linda, we are so sorry that your order arrived damaged. We completely understand your frustration as we would never want you to have to settle for a display in such poor condition. This is not the quality we strive to deliver, nor is it reflective of who we are as a company. We would like the chance to make this right for you, and we'll have a customer care specialist follow up to see if there's anything else we can do to assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go

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