Customer Review for GST55

1 / 5
Would NOT order from here if I could help it
on Verified Purchase
D2G words things confusingly and then will not stand behind their poor wording. Instead they say "I'm sorry that it was not worded to your preference and that you misinterpreted it". I've never had customer service like this. Way to put "custom" in customer. I would pay more and go elsewhere. I'd only purchase from here, if I couldn't find it elsewhere. Because a company that thinks they are not at fault ever and blames the customer, is not a company I want to give money to.

Comments (1)
Mark, we are so sorry that our customer service team provided an improper response to your concern. It is important to us that our product descriptions provide our customers with clarity, and we always take this feedback seriously. We completely understand your frustration as the response you received is not the level of service we strive to deliver, nor is it reflective of who we are as a company. We'll certainly send your concern along to our team for review, and a customer care specialist will follow up to see how we can make this right for you. Thank you for bringing this to our attention.

Posted 6 months ago by Displays2go


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