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Customer Review for DCFARTUSC

2 / 5
Might just be better to build your own
on Verified Purchase
While the quality of the wood is nice and the unit will function exactly as we want (saved it from a one star rating), the assembly of this product was a complete nightmare. The instructions are even worse than ikea; magically things fit together from one step to another with no indication of even which fasteners to use. Boards were mislabeled either in the instructions on on the board, the drawer pieces were pre-assembled backwards, the screws for the drawer handles are much too short, they do not provide (nor indicate the necessity of) 4 dowels on the cubby shelves, they provided screws which did not match the description in the instructions, they provided seemingly random numbers of screws with 12 and 16 indicated with 9 and 15 provided and finally the stickers labeling the board are nearly impossible to remove. Its a darn good thing I had spare parts from other projects and a handy hardware store or this thing would never have been finished.

Comments (1)
Chad, thank you so much for taking the time to share your feedback with us. While we are glad that you found this storage cart to be high-quality, we regret that you had such a difficult experience with the assembly and did not find the instructions helpful. We always strive to make the assembly process as easy as possible, and your feedback is very much appreciated as it will help us to improve our processes. We'll certainly send this along to our product team for review. Thank you for bringing this to our attention.

Posted 5 months ago by Displays2go


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