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Customer Review for SLC3770LBK

2 / 5
Distance from ceiling height misleading
on Verified Purchase
I ordered 3 of these, they came quickly and are nice brackets. However, I ordered because the specifications said the distance from the ceiling was 50.5" to 70.5". I assumed this was to the center of the TV as this seams to be the industry standard for this measurement. All the other brackets I looked at actually specified that this measurement was to the center of the TV bracket. For this model, the center of the TV to the ceiling is 40.5" to 60.5". I wanted 72" (70.5" was close enough) so now it is about 12" off of what I need. I don't want to go through the hassle of returning, so I will make it work.

Comments (1)
Greg, thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion regarding the product specifications. We've alerted our product team of this issue, and we'll update the page to show the distance range to the center of the mounting bracket. We appreciate your input, and we hope that this change will help other customers make more informed purchasing decisions. We'll have our customer care team follow up with you to see if there's anything we can do to further assist. Thank you for bringing this to our attention.

Posted 10 months ago by Displays2go


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