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Customer Review for TVSVM31NS

4 / 5
Attractive and Functional
on Verified Purchase
I purchased this item for use by the Sunday School and mounted a 65" TV on it without difficulty. However, the problem we had was that the instructions were somewhat confusing because the diagrams/pictures were not large enough to show enough detail to clarify the orientation of some parts. Also, the hardware packages did not label the pieces with the numbers listed in the assembly instructions, so it was hard to figure out which were which. We never did find the screws to attached the shelf brackets to the stand - I think we identified the ones that were supposed to work, but they absolutely WOULD NOT screw into the holes - I think it may have been because the holes were tapped prior to the finish being applied. At any rate, we are doing without the shelf until we can locate an appropriate tool to retap the holes. Aside from those holes, everything else went together without problems, and it seems to be very stable and sturdy.

Comments (1)
We're so sorry to hear that the instructions and hardware were not labeled clearly, Jenny. We have passed this information along to our product team to review for improvements and will have a customer care team member follow up with you to see if we can assist in any way. We appreciate this kind of feedback immensely as we are constantly striving to improve and this insight helps us to do just that. Thank you for bringing this to our attention. A member of our team will be reaching out soon.

Posted one year ago by Displays2go

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