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Customer Review for REGSLD85

1 / 5
Frames Mounted Crooked
on Verified Purchase
I opened two boxes, and both units had the silver picture frames mounted incorrectly (crooked) onto the black backer board. Only slightly crooked, but crooked nonetheless. I requested a return shipment labels for all 4 I had ordered, and was originally told I would have to pay for the return shipping. As of yet I have no return shipping labels, and apparently my case is under review in the warehouse, whatever that means. As a longtime customer of DISPLAYS2GO it is really sad when a company doesn't value its customers, or stand behind their products.

Comments (1)
David, we sincerely apologize that your order arrived in poor condition, and regret any inconvenience this may have caused. This is not the type of feedback we are used to receiving as we truly do value our customers and will always do our best to make things right. We've passed your concerns along to our product and customer service teams, and we'll have a customer care specialist follow up shortly to assist. Thank you for your feedback.

Posted one year ago by Displays2go

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