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Customer Review for GCH5772BK

1 / 5
directions are wrong and can't get the stand put together
on Verified Purchase
I am very frustrated that I got a product with the wrong directions and pieces that don't fit together. When I follow the instructions the card base almost touches the floor and there is a large piece of the pole at the top with nothing on it. Right now the pieces are spread out on my floor. After reading the comments from other customers, it seems to be a universal problem. I will try to jerry-rig it by following the comments on this page, but really isn't acceptable. I hope the company is stepping up to fix this problem. I may be returning the rack.

Comments (1)
Debbie, we truly do apologize that you've gone through this trouble with your product. We appreciate your feedback as well as that of other customers. and will send along your experience to our product team to review this product for improvements. In the meantime, we'd be happy to help you with a return or exchange and will be following up soon to see how we can further assist. Thank you for bringing this to our attention.

Posted 25 days ago by Displays2go


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