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Customer Review for TECHAIRBLK

1 / 5
Systems Administrator
on Verified Purchase
I ordered 4 director chairs on 06/19/19 totally $601.72. When they arrived one of the end caps was broken off the foot rest. I thought, it is not a big deal I will just glue it back on. I took them to my trade show the following week and a few more broke off. I took them to my second and third trade show and a total of 7 have fallen in off. I called customer service today and explained what the issue was and the customer service rep. told me that I should go to my locate hardware store and see if there was something I could replace them with. I never fill out reviews, however, I was so dissatisfied with the chairs and the company not taking any responsibility for their product. I will not buy from this company again. VERY DISAPPOINTED!!
Customer Photo 1

Comments (1)
Patti, we are so sorry that this chair did not meet your expectations. This is not reflective of the quality we strive to deliver, nor is it reflective of who we are as a company. We appreciate your feedback and have passed your concerns along to our product team to review for improvements. A customer care specialist will follow up with you shortly to see if there's anything we can do to further assist. Thank you for bringing this to our attention.

Posted one year ago by Displays2go


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