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Customer Review for QCBLK3040

1 / 5
Scam so far
on Verified Purchase
I ordered the 30 x 40 poster frame. A 29 x 42 came in instead. When I contacted customer service, they stated that they do not actually carry 30 x 40 and that I would have to pay for the return shipping. They will only refund you on the product price not the full refund(shipping included), even though they were the ones to send the wrong frame and false advertisement. I am still currently waiting on my refund.....
Customer Photo 1Customer Photo 2

Comments (1)
We are so terribly sorry to hear that you had this experience, Alejandra. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you. We would like the opportunity to make this right, our customer care team will reach out.

Posted 4 months ago by Displays2go


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