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Customer Review for M2X1117BLK

2 / 5
Menu Stands - poor latch design (to raise and lower stand)
on Verified Purchase
The Menu Stands are nice with a heavy base. We have purchased 5 units. Soon after purchasing the last two, two of the first units broke. Then a third unit broke. The latch to adjust the height of the menu stand is made of plastic which breaks after a few adjustments. We recommend that it should be made of metal. We hoped to be able to use these for many years with the ability to raise and lower for our needs. We contacted the company and with much hesitation, finally, they sent us two replacements. Ideally, we would like them to be functional. Properly raise and lower for the desired height. With the broken latch, it will only work in the lowered position.
Customer Photo 1

Comments (1)
We appreciate your feedback, Debbie. We are so sorry to hear that this has been your experience. We will be sure to pass this feedback along to our product team for review. It's valuable feedback like this that allows us to make improvements to our product selection and for that, we thank you. We appreciate your business and your patience throughout this process.

Posted 3 months ago by Displays2go


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