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Customer Review for SSB811BKBK

2 / 5
Assembly Issues
on Verified Purchase
What looked like a quick and easy setup turned out to be long and frustrating. There were only two pre-drilled holes to attach the stand to the base and one of the holes had issues with the thread receiving the bolt. I spent a lot of time trying to get the bolt properly threaded in and it wasn't happening, so we had to rig the base to the stand using other hardware. It's definitely frustrating when there are manufacturer errors like that and it turns more work and cost back on the customer.

Comments (1)
We appreciate your feedback, Landon. We are so sorry to hear that this has been your experience. We truly aim to deliver an excellent experience with our products for every one of our customers and are sad to hear that we didn't deliver in your case. We will be sure to share this with our product team for review. It's valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 10 months ago by Displays2go


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