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Customer Review for TVSVM31NS

1 / 5
Poor Shipping
on Verified Purchase
We ordered two of the TVSVM31Ns stand for our new 65" tv's that were to be used at an 8 day conference. One arrived on Thursday, the tape of the box was breaking open but the contents were in good shape. We took that one to the Conference hall and assemble it. No problems, it is actually a good stand! The second one came on Friday from FED X and the original box was gone, the shipment had been wrapped in FED X cardboard. We took pictures of the boxing, started opening it and soon discovered the contents were in such poor shape we could not even assemble the parts. I Sent the pictures to displays to go but I have not heard back from them.
Customer Photo 1

Comments (1)
We are so sorry to hear that you had this experience. We understand your frustration as this is not the experience we strive for. Our team has received a high call and chat volume and this has led to a delay in our response time. We would like the opportunity to make this right. Our customer care team will reach out to assist you.

Posted 4 months ago by Displays2go


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