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Customer Review for VHB8511

1 / 5
Library Media Specialist
on Verified Purchase
Product is useless b/c you can't use magnets hang. The weight of the frame is too heavy for the magnets. I tried hot glue, but eventually ended up having to buy some (expensive) double-side tape to hang the frames. Not only did I have issues with the product, I had terrible customer service. This particular order was over $1,500. They refused my purchase order stating my school had never purchased anything from them and there was extra information they would need on the P.O. However, I placed a fairly large order with them just a couple of years ago. Did they not have a record of this? After FINALLY getting it ordered, I was very upset about the magnets not holding; I ordered about 75 of these frames. Displays2go offered no help, solution, refund, etc. I've not heard anything back from them after relaying my concerns. BAD PRODUCT + BAD CUSTOMER SERVICE. Look elsewhere, trust me!

Comments (1)
We're so truly sorry to hear that you've had this experience, Monna and would like to try to make this right for you. We'll be reaching out to see what we can do to win back your trust. Thank you for bringing this to our attention and again, our sincerest apologies that you had to go through such troubles with your order.

Posted 8 months ago by Displays2go


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