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Customer Review for DWSSW01WT

2 / 5
Instructions are awful
on Verified Purchase
I purchased one of these to compare it to another brand with a much higher price tag. The other brand has been installed- and came with pretty clear, concise instructions. The instructions for this unit are awful. It gives no guidance on how high the wall brackets should be mounted off the floor for the average user- nor does it indicate how far apart the 2 brackets should be from one another when mounted. This is not a guessing game. When you're drilling holes in your walls, you want them to be right. The instructions make this guesswork.

Comments (1)
We are very sorry to hear that you are having this experience, Jon. Thank you for your thoughts on the assembly instructions. We will pass your note along to our product team for review. It's thoughtful reviews like this that help us to continuously improve on our process and products and for that, we thank you. Our customer care team will be reaching out to assist you. Thank you for bringing this to our attention.

Posted one month ago by Displays2go


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