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Customer Review for LCWPS4CE

3 / 5
Good Cart, awful instructions
on Verified Purchase
Overall, this is a fairly well designed and machined product, and the end result is a pretty good cart. The wheels are not up to par- and for them to call 2 of the casters 'locking' is a joke. Unfortunately, the electrical parts were missing (cord/cord holder/power strip). We'll see where that goes with D2G. As for the instructions, there is a special place in **** for the individual who wrote them. The entire cart comes in pieces, and many of them are similar. They use very vague descriptions to 'help' you identify which part is which. Here's a suggestion. LABEL the parts to correspond with your terrible instructions. A little sticker would suffice. Probably took me 45 minutes longer to assemble than it needed to. Helps to have your own tools instead of their allen wrenches.

Comments (1)
We appreciate your feedback on the quality and the instructions, Jon. We are sorry to hear that the setup process was such a challenge. We will be sure to share this experience with our product team for improvement. Our customer care team will reach out to you regarding the electrical parts. Thank you for taking the time to bring this to our attention.

Posted 2 months ago by Displays2go


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