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Customer Review for PS1536BLK

3 / 5
Product good, customer service lacking
on Verified Purchase
We've bought a total of 20+ of this item over a 7-8 week period and have been very happy with the product itself. But on a couple of occasions there have been some issues requiring customer service and I have found that to be pretty lacking. Have tried both chat and phone, long delays sitting on hold and long lapses wondering if I was still connected on chat. Customer service could use some much needed attention.

Comments (1)
We appreciate your feedback, Mike. We are very sorry about the difficult experience you had shopping with us. Our team has been receiving a high volume of calls and messages and this had led to a delay in our response time. We will be sure to share this experience with our team for improvement. Thank you for taking the time to leave us a review.

Posted 2 months ago by Displays2go


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