Customer Review for PS1536BLK
Product good, customer service lacking
We've bought a total of 20+ of this item over a 7-8 week period and have been very happy with the product itself. But on a couple of occasions there have been some issues requiring customer service and I have found that to be pretty lacking. Have tried both chat and phone, long delays sitting on hold and long lapses wondering if I was still connected on chat. Customer service could use some much needed attention.