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Customer Review for BFE6CC

1 / 5
Poor product - great customer service
on Verified Purchase
I have to admit, I was amazed at how poorly designed this product was. I ordered 6 of these easels and 5 of them were faulty. The worksmanship of the attachment mechanisms is really poor: drilled holes don't line up, screws don't fit holes, holes aren't drilled through completely, and holes aren't drilled wide enough to fit screw heads. Before any more of these are sold, these deficiencies need to be addressed (and it wouldn't be that difficult as I managed to repair most of these with a simple drill set). That being said, I also received exceptional customer service when I phoned about the above issue. I was helped to a satisfying result that made me feel like they cared about my business.

Comments (1)
We're very sorry to hear that you weren't happy with your order, Michael. However, we are glad that our customer care team was able to resolve your issue and we hope to hear from you again. If you need anything else, please feel free to contact us again via phone, live chat, or email.

Posted 4 years ago by Displays2go

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