Customer Review for BFE6CC
Poor product - great customer service
I have to admit, I was amazed at how poorly designed this product was. I ordered 6 of these easels and 5 of them were faulty. The worksmanship of the attachment mechanisms is really poor: drilled holes don't line up, screws don't fit holes, holes aren't drilled through completely, and holes aren't drilled wide enough to fit screw heads. Before any more of these are sold, these deficiencies need to be addressed (and it wouldn't be that difficult as I managed to repair most of these with a simple drill set). That being said, I also received exceptional customer service when I phoned about the above issue. I was helped to a satisfying result that made me feel like they cared about my business.