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Customer Review for WC393912BK

5 / 5
Impressive Display Case
on Verified Purchase
The case was delivered in perfect condition and arrived in a timely manner. It was well packaged and is a beautifully made case. My one complaint would be the delivery service. The delivery arrived in a semi-truck and I had to go to the street to get it. It's a good thing there were a couple of men in my office to help out, otherwise I might have been SOL. I came prepared with a dolly knowing it was going to be a heavy item (with packaging around 150lbs), but wasn't expecting to have to walk over 100 feet to get the item, especially paying over $160 for shipping.
Customer Photo 1

Comments (1)
UPDATE: This case has been a wonderful addition to my practice, however, the recessed canister broke. Perhaps the heat of the halogen light wore on it over time or it may have been poorly made. No problem, just call the company and order a replacement part. EXCEPT they don't provide this service and instead I'm told they only sell the case alone. So I'm given the name of the company that makes the case. Okay, so I contact them to see if I can order the part needed EXCEPT I'm told they need approval from the distributor Displays2Go that they can sell me the part and after talking to Displays2Go I'm told it is not part of their contract and they will not allow the company to sell the part to me. Wow. Great job guys. I will no longer be purchasing from this company. Their advice after I told them I've already reached out to Lowe's and Menards and they were unable to find me a comparable piece that would work... "Go to a local Display Case shop and see if they can help you". Thanks.

Posted one month ago by Genevieve S.


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