Customer Review for TRS10
Would be ok if it were packaged appropriately
I bought the display to fit 4.25 width pamphlets hoping there may be some room in the slots and it wouldn't work, but I'm sure it would have been fine for ordinary 4 by 9 pamphlets. The real trouble however was that it was broken when it arrived. It was packed with only one layer of bubble wrap and a thin piece of cardboard wrapped around the front of it and not the top or bottom. The box was crushed some on the top and the item broken. Customer service was immediately helpful, willing to refund my money without even requiring me to send back the damaged product. Not sure of the time frame for refunds but after about 3 business days I haven't seen the refund. Perhaps a few days longer.