Customer Review for CB6585SMK
$10 broken box fee
I have to say this fee is cheating. Padding is in the box naturally to prevent the item from breaking. Later I was informed this fee is: "It is not for anything getting broken it is just because we have to break open the prepacked case and because we now have to use a new box and have someone re-box it to be shipped out. So it is really a box and labor we are charging for not the fact that we are anticipating anything breaking, it is just called that." I still don't think the customer should be charged this fee, and whatever price is quoted for an item should be the final cost plus shipping.