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Customer Review for CB6585SMK

3 / 5
$10 broken box fee
on Verified Purchase
I have to say this fee is cheating. Padding is in the box naturally to prevent the item from breaking. Later I was informed this fee is: "It is not for anything getting broken it is just because we have to break open the prepacked case and because we now have to use a new box and have someone re-box it to be shipped out. So it is really a box and labor we are charging for not the fact that we are anticipating anything breaking, it is just called that." I still don't think the customer should be charged this fee, and whatever price is quoted for an item should be the final cost plus shipping.

Comments (1)
Hi Alec, Thank you for your feedback.

Posted 4 years ago by Displays2go


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