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Customer Review for 3DP28511MG

2 / 5
First Experience, could have been better...
on Verified Purchase
This was my first time placing an order with Displays2Go, or first time ordering any type of frame online for that matter. I ordered 2 double certificate frames (only needed 1, but minimum was 2); first shipment was wrong frames due to an order error on my part (frames were really nice for price though). I was able to return the first shipment for a small fee and re-order the frames I intended to order. Once received, both frames were broken when removed from box an were made of low quality. Customer Service was fantastic with helping me get 2 replacement frames shipped to me at no cost; frames came in quick with no damage, although they are still not high in quality (the Plexiglass type is rough cut and hard to see through). Although Customer Service was great, I will do everything I can not to have to order any type of framing online again...

Comments (1)
We are very sorry that you weren't completely happy with the quality of your order. We'll have someone reach out to you shortly to assist you.

Posted 3 years ago by Displays2go


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