Customer Review for FRNGLY85B

1 / 5
Don't know how to retract the banner, waiting for a response from Displays2go.
on Verified Purchase
We purchased two of these items but cannot figure out how to retract the banner into the cartridge. Contacted Displays2go and it's a week and a half later and we are still waiting for them to provide us with the information. We are unable to rate this item because we have been unable to use it. Perhaps they could pull one out of their stock and try to figure it out themselves instead of waiting to hear back from China.

Comments (4)
We are sorry for the time delay Karen, a customer care rep will reach out to you soon.

Posted 2 years ago by Displays2go

We just received ours today and the same thing, the banner does not retract back into the base. Did you ever get an answer? I'm thinking it's just defective? We received it in a nice carrying case, the print is beautiful, but they didn't include any documentation or instructions. It's pretty self explanatory but still. I just placed a service call, we'll see if they call back.

Posted 2 years ago by Lynette R.

Yes, they were very helpful. Our unit was defective and they sent a replacement out to us right away.

Posted 2 years ago by Karen S.


Posted 2 years ago by

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