Customer Review for WINDQC2844

1 / 5
Wrong Part Sent & delayed
on Verified Purchase
Ordered this product 04/28/17 & received 05/02/17 in two packages, one is the display stand one is the display, unfortunately they sent me the Wrong screws, and I have made multiple phones calls and emails 05/03/2017 and the answered were very standard and not helpful at all, after several attempts, 05/04/2017 finally a nice lady "Valerie" asked me to re-sent the photos and right the way she spotted the problems which I was mentioned early to your other staff both on the phone & emails, than she went to the technical department and tried to resolved the problem by sending me the Corrected screws, I was mentioned to her that , we need it by the Mother's Day for the replacement screw (05/14/2017) , unfortunately this replacements screw was received by Monday 05/15/2017 (Monday) , that is totally unacceptable and loss the purposes of buying this display for our Promotion for the Mother's Day !

Comments (1)
Hi William, We're so sorry about this mix up. One of our customer care specialists will reach out to you promptly to assist. Thank you for your patience!

Posted 2 years ago by Displays2go


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