Customer Review for RCCTRY2BK

3 / 5
Fair value, but those wheels...
on Verified Purchase
Great price, speedy shipping, good product. The major problem I have with it is the wheels. The wheels aren't aligned correctly, so that the wheels actually rub against the metal (and the floor) when they roll, thus causing a steak on the floor. I have been able to adjust the looseness of the nut the correct one set, but the other set hasn't been corrected yet. I'll have to tinker some more with it! I hope that cheap wheels aren't the undoing of what could be a fantastic product!

Comments (1)
So this is an update on the "Fair Value" review below, where some manufacturing defect was causing a scuff on our floors. Displays2Go has been working head over heels to try to rectify this issue. Their customer service has sent a free replacement AND offered a full refund. That's a commitment to customer satisfaction! The agent and I have been working through several emails over several weeks, and she is not giving up until it is settled. Very impressive customer service. Well done!

Posted 2 years ago by Jonathan F.

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