Customer Review for 582740BLK

1 / 5
pure stars!!!
on Verified Purchase
the products I received are pure bullshit...the lenses were scratched, detached and just plain cheap! add the $98 for shipping...I am outraged. the backing had been reused...not recycled. in other words...what had been shipped to other customers was returned and subsequently sent to me. apparently, it was felt I would be OK with returned damaged material. the gaps in the corners are criminal...the company has no excuse. when I phoned about the issues...I was told that it would be my responsibility to pay shipping both ways. Hmm...lets see $98 x 3 = $294. the actual order cost...$196.47 as for the other item in order...totally unassembled with no directions included...they do provide a "how-to video" with no sound...good ****** luck!!! I pray that you do not possess the same disabilities as I do. of course, one has to go back into the original order to learn about the useless video. I would not recommend these punks who, in my opinion, sell ****!

Comments (4)
Hello Mark. We certainly never intend to send damaged product and want to ensure that you get what you need. You shouldn’t have been advised that you needed to pay to return damaged products and we want to make sure that this is taken care of for you. A customer care representative will reach out promptly to assist you with this and any assembly or other concerns you have. Thank you!

Posted 2 years ago by Displays2go, you are aware that the attempt to "buy my silence" failed miserably...I stand-by my original opinion...without censorship.

Posted 2 years ago by Mark Stanley P.

We understand you are frustrated with your experience, Mark. Likewise, we are frustrated that you didn't get an accurate response the first time. Our policies on damaged product certainly do not require that you are responsible for shipping and this obviously should have been handled better in the beginning. We are sorry your experience didn't match up with our expectations for service. If we can help you out further, please reach out. Thank you.

Posted 2 years ago by Displays2go

i did provide a solution...have been waiting for response...apparently, no one cares. Furthermore, what reason do you have to censor my my opinion, if your company is as up-standing, as you would like to appear...then actually resolve the matter to the paying customers satisfaction.

Posted 2 years ago by Mark Stanley P.

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