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Customer Review for EPCASE2

2 / 5
Not that durable
on Verified Purchase
I received this case on 6/5/15. I have sent it out to a total of 3 times. The first shipment was Ok, but prepping for the 2nd show we noticed that the one of the buckles was not properly closing (if we pulled lightly on the strap, it would just open). We fixed it the best we could and sent it out. I had a short turnaround time between the 2nd show and the 3rd and did not have time to contact anyone about the issue. When I got the case back from the third show, one half a buckle was completely missing. I called customer service, and I was told that there was nothing they could do except contact the manufacturer for a part.So, now I will have to pay for a part on this 4 month old case that has only gone out 3 times. Luckily, it is an inexpensive part. Any other part would've been hard/impossible to replace. I really expected a case designed for shipping to last longer and be more robust. Compared to the other cases we send out to trade shows this one is not very good.

Comments (1)
We're sorry for this inconvenience. You can expect to hear from one of our Customer Care representatives shortly.

Posted 6 years ago by Displays2go


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