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Customer Review for 2RP6BLK

2 / 5
Product will not hold up in current packaging
on Verified Purchase
We ordered 3 of these literature holders. All 3 arrived damaged. The packaging was a thin cardboard box, plastic bag, and 3 small foam wedges that did nothing to protect the clear acrylic holders. They were all cracked or snapped in half during shipping. We contacted Displays2Go and 3 new units were shipped. These units also arrived damaged. Fortunately we were able to salvage 3 complete units out of the 6 shipped, but we shouldn't have been required to go to this trouble. The product needs to be adequately packaged to survive shipping. I should note the boxes were in perfect shape when they arrived - no crushing, tearing, etc. There was just no padding around the fragile acrylic pieces. Probably would not buy again due to the price and the trouble. Price could probably be half what it is today if the company didn't have to send everyone two units for every 1 ordered.

Comments (1)
We are very sorry to hear that your literature holders arrived damage, Steve. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you. We would like the opportunity to try to turn this experience around. Our customer care team will be reaching out to you as soon as our offices reopen on Monday.

Posted one year ago by Displays2go


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