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Customer Review for GTLEDQCSLV

1 / 5
on Verified Purchase
Received my item on Friday, May 21. It was wrapped well in a crate. Upon removing the wrapping, the bottom section was flaked and the pieces of the item were in the wrapping. The front side of the unit was not painted well. The bottom of the unit was press board. You could see through some of the paint and the last damage was that it did not have a key to open the unit. This is not the usual quality that I have previously received from Displays2Go. I immediately called DG and was informed that they would correct this problem by either sending a new unit or returning my monies. I took the money, as I wasn't happy with the press board. DG is always good about their products and did well by me. I will not let one bad apple ruin the bunch. This was not their fault but the manufactures. I have sent pictures to them under separate cover for show damage.

Comments (1)
We are very sorry to hear that you had this experience with your display case, Maureen. We understand your frustration as this is not the shopping experience we strive for. We will be sure to share this feedback with our product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you.

Posted 2 years ago by Displays2go

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