Customer Review for BFKIT

1 / 5

Ridiculous

By Scott Schutte on August 26, 2019 Verified Purchase

It's ridiculous that I have to buy four of these packs just to get the leg clips. It's the only part I needed and when I emailed and spoke to customer service about just needing the leg clips they said I just had to buy the entire part pack. I've now purchased 7 of these part packs and the only pieces I ever need are the leg clips because they break or go missing. Everything else is fine. I've spent almost $200 to get the smallest cheapest pieces out of these packs. Customer service isn't good. You should be able to buy individual parts.

BFKIT

Replacement Hardware Kit for BIGFT

1 Rating

Comments (1)

Scott, thank you for taking the time to share your feedback with us. We are so sorry that you were unable to purchase the necessary replacement hardware without ordering the full kit. Your satisfaction is very important to us, and we sincerely apologize for any inconvenience this may have caused. We'll certainly send this review along to our team to see how we can improve our processes and offer better solutions to our customers. Thanks again.

Posted 4 years ago by Displays2go