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Customer Review for TTRETA3

2 / 5
Cheap/No instructions
on Verified Purchase
Cheap stand, but what was worse was that there are absolutely NO instructions on how to roll the banner(that you have to order from somewhere else because they don't print them) into the actual stand. I had to contact customer service and have been waiting all day for someone to email me back the instructions. WHY DONT YOU JUST PUT IT ON THE WEBSITE OR PRINT THEM OUT WHEN YOU SHIP IT. Absolutely blows my mind the steps you have to take to get instructions on how to put it together. Garbage all the way around!
Comments (1)
Kylee, we are so sorry that your order did not come with instructions for installation, and that the quality of the stand did not meet your expectations. For your reference, you can follow the instructions for [TTRET2440G](https://cdn.displays2go.com/downloadablefiles/ttret2440_intructions.pdf). We also have a banner [assembly video](https://www.youtube.com/watch?v=qitDJhqRja0&t=9s) that may help. We appreciate your feedback, and we'll certainly send this along to our product team to see how we can improve this product and our processes. A customer care specialist will follow up to assist. Thank you for your review.

Posted 3 years ago by Displays2go

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