Displays2go Stands With Ukraine | Hear the powerful stories of our teammates & learn what you can do to help here.

Customer Review for IPEVRFLB30G

2 / 5
Good product with room for improvement, but poor support
on Verified Purchase
Overall I am very happy. We used these to show off our app at a trade show, they look great and we had a lot of engagement from attendees. Setup is difficult to figure out (you need to partially disassemble the stand to thread a power cable through and it was tough finding USB cables that actually fit all parts of the stand, and the poleclamps are super fragile), but once you figure it out it's not bad. Wheelchair users at the convention could confirm accessibility is *great* compared to other tablet stands, although the artwork placement does impede accessibility and had to be moved to accommodate them. However, one part broke after very light use, and because it was outside of the 30-day window they wouldn't do anything to support it aside from offer to sell me an entirely new item. With better support, my review for this item would be glowing, but as it stands, I can only caution you to expect to improvise a lot of repairs to get any long-term use out of this item.

Comments (2)
Hi Catherine! Thank you so much for taking the time to write this review! We sincerely value all of our customers' feedback and constantly use it to improve the quality of our products. We're glad that you found this iPad stand to be an excellent tool for demonstrating your app at a trade show, and we're happy to hear that wheelchair users found the stand to be accessible. We'll certainly send your thoughts regarding assembly, durability, and accessibility along to our product development team for review. In regards to the broken part, we want you to know that you have our support, and we regret that our team did not provide a satisfactory solution for you. We truly value your business, and we'll have a customer care specialist reach out to you shortly to see how we can better assist. Thank you again for your feedback.

Posted 3 years ago by Displays2go

Hi, this is Catherine again. I’m not able to edit my original review but can confirm that Displays2Go did eventually replace the parts we needed. I would amend my rating to 4 out of 5 stars if I could edit it.

Posted 3 years ago by Catherine K.

Adding to cart...