Customer Review for APP8511PV

5 / 5
not sturdy
on Verified Purchase
the above order number isn't correct and not listed in my order history and using it because of that reason. just had plush carpeting installed in my living room, and the above product was sitting on low table.....however, the installer bumped it and the entire base cracked...this should not have happened......it was a small drop on a plush carpet. I called customer service and the person who I talked was less than nice and didn't seem to care; after all, money doesn't grow on trees......she didn't care at all, and I was hoping for a replacement.........up to this point, I was extremely satisfied with customer service, but not now.......I could see if it fell on a floor,but on a high pile plush carpeting, I don't think so......I ordered another replacement but felt the least they could have done was send a replacement. ADDENDUM TO THE ABOVE.........CUSTOMER SERVICE CALLED ME ABOUT THE ABOVE AND GAVE ME A CREDIT.........NOT ONLY ARE THEIR PRODUCTS GREAT, Reps are super great

Comments (2)
Hi Kathleen, We are so sorry to hear about the negative experience you had. We have forwarded your message to our team of customer care specialists and someone will be reaching out to rectify. Thank you for making us aware of your situation and for your patience.

Posted 4 years ago by Displays2go


Hi Kathleen! Thank you so much for the updated review! We look forward to shopping with you again soon.

Posted 4 years ago by Displays2go


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