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Customer Review for LESC4816SB

4 / 5
I wish I could give a better review (wait I received a three spare LEDs from DG , changing the review to 4 stars)
on Verified Purchase
I purchased a glass display case with a silver storage area below. The case is 48 inches wide 16 inches deep and 78 inches tall. Seven LED lights are installed. The first display case was damaged by the shipper and Displays to Go promptly reordered the product and is arrived in good shape. One of the upper LED light did not work when we plugged the unit in . I reached out the Displays to Go by phone and email to provide a replacement bulb or at least tell me were I can purchase a MR 11 Natural Light 12 VDC 2.5 watts with a 30 degree cone. I was disappointed with the lack of accountability by the seller in helping me get the LED bulb replaced. I did resolve the issue with the aid of a Lighting Company in my town. I have attached a picture of the display case below, today is the first day all the LEDs are working. I am pleased with the look of the display case and it had helped us show case our products.
Customer Photo 0

Comments (1)
We appreciate you sharing this experience with us, Michael. We understand your frustration as this is not the experience we strive for. Our team has been receiving a high call and chat volume and this has led to a delay in our response time. We will be sure to keep your feedback in mind as we work towards improving our process. Thank you for leaving us a review and submitting your picture. Your display case looks great!

Posted one year ago by Displays2go

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