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Customer Review for BNRSTNDE

2 / 5
Didn't work
on Verified Purchase
I'm not sure if I'm doing something wrong, but I ordered a vinyl banner to go with the stand, and even holding down the clamps as tight as I could my banner (24x48 in) keeps slipping out. The stand itself works fantastically and looks great, it's just it won't hold the banner up. If you're really really delicate you can get it to hang, but any pressure at all, like trying to attach the banner to the bottom clamp and the top slips out. I certainly wouldn't feel comfortable hanging it all day and expecting it to stay up. I'm thinking I might just duct take the banner to the crossbars, but it's kind of a shame it won't tighten. The clamps really need a rough strip to help the vinyl grip better, aluminum is just too smooth.

Comments (2)
John, we are so sorry to hear that you're experiencing difficulties with your new banner stand. We appreciate your feedback and we'll certainly pass this along to our product team for review. Our customer care team will follow up with you shortly to see how we can best assist. Thank you for sharing this with us.

Posted 3 years ago by Displays2go

So, this is to update to my 2 star review because the banner kept slipping out of it's holder. Basically, support reached out to me with some pictures showing how to properly use the stand. The correct way is not immediately obvious if you have never used a banner stand before, I suspect that is the issue some of the other poor reviews are having. Basically there are little sawtooth grooves in one piece and the banner needs to be inserted in a small slit right against the grooves to grip properly. When you use the stand correctly it works perfectly.

Posted 3 years ago by John N.

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