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Customer Review for ODNBCB6UP

3 / 5
Great product - Not So Great S&H
on Verified Purchase
Product is great. Very happy with the unit itself. Very well built and really good looks. Shipping and Handling was very disappointing. I placed my order with expedited shipping and the cost for the shipping was very fair. My displeasure was with the handling and delivery. I received the item in a broken box. All of the mounting hardware and included accessories were placed inside and that pouch was broken as well. All of the small screws and push pins and such were loose within the unit. Many trapped inside the c-channels and under the weatherstripping areas. Had to pick them out individually with small picks and magnetic screwdrivers, etc. Overall I'm satisfied but not deserving of 5 stars. The product is very nice, sale price was very competitive to other sellers of similar product and shipping costs were fair. The Shipping & Handling was very disappointing and should be much better. Luckily the item was not damaged and still able to be displayed.

Comments (1)
Hi Christopher, We're sorry to hear you're unhappy with the shipping; we understand your frustration. One of our customer care specialists will be reaching out promptly to assist. Thank you for your patience!

Posted 5 years ago by Displays2go

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