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Customer Review for DCKDMT24S

1 / 5
on Verified Purchase
I ordered this case in May of 2019 & by Oct it doesn't work. SUPER upset the LED lights are broken/burnt out and even more disappointed when I contacted the live chat. Customer service agent named "Diamond" when I asked how to resolve the situation, was told there is only a 30 day return option. I asked about alternatives, a solution for the lights ie: repair parts or light equipment replacements and was told to contact a local light repair shop. After spending well over $800. NOT acceptable!

Comments (1)
Renee, we are so sorry to hear that the lights no longer work on your display case, and that our team did not offer you a satisfactory solution. We'll have a customer care specialist follow up with you shortly to see how we can best assist. Thank you for your feedback.

Posted 2 years ago by Displays2go

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