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Customer Review for PRIVAGL1548

3 / 5
Great products not so good customer service
on Verified Purchase
I placed my order with no option to expedite shipping. I called to change the shipping and yes to pay more to ensure I would receive my order before Thanksgiving for my restaurant. I was told I would get a call back if they could change the shipping or they would ship my order as originally placed. I checked my order status was still processing. I reached out to customer service again only to be told that they did not process my order. They called and left me a message and did not hear back from me. I checked my voicemail and call history, nothing from Display2Go. I let them know about this and the lady insisted that she called me. Pretty much calling me a liar for her own incompetence. Orders arrived three separate times in three separate days. The brackets arrived the latest. Products are great, easy to install, and look great. Another minus, two set of brackets arrived without the screws and one glass was chipped but barely noticeable.

Comments (1)
We are sincerely sorry to hear that you had a less than extraordinary experience shopping with us, Chris and are grateful for your patience throughout the process. We would like the opportunity to win back your trust and will be reaching out to you to make sure you have everything you need. Thank you for sharing this feedback.

Posted one year ago by Displays2go


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