Customer Review for CCF2741BK

I order a few of the frames, they came eventually, but upon setting them up I found that one of the frames was missing the bracket on the back for hanging on the wall. I tried to contact via email and I was offered to have a replacement sent to me, its been over a month and still has not shown up. I tried to email again but it has fallen on deaf ears as I never got any confirmation that a replacement was sent. For what I paid for in shipping. I would hope I would get better customer service than this.