Customer Review for IPD5YDSLV

when i read a variety of Ipads i ordered, but the cord is for an old ipad, not for the ipad with M1 chip which were launched in fall of 2021. so now i have to return it. When chatting with company rep on chat, i was asking questions to sort out how to return and he terminated the chat as it was closing time 5pm in BC. When you are speaking to a client it would be good to take a few more minutes to see that the client has the necessary information to take the next step. I am very disappointed. i have a video i can add but not a photo