Customer Review for WSFM416PB

Like other reviewers, my product arrived bent. As pointed out by others, the instructions which accompany the base are incorrect - the pole with the flange should be inserted into the base so the flange is at the top, not the bottom - I failed to read the reviews prior to assembly, tried to assemble mine according to instructions, and scratched the base. As pointed out by others, the base is plastic, has no weight to it whatsoever (relying instead on a large footprint to counterbalance the rack), which I doubt would hold up in a commercial environment. Other reviewers are also correct that the plastic pole collars meant to keep the whole assembly from swaying don't fit, and the assembly is wobbly without them. However, using a pair of strong scissors, I cut the collars in half, which made for a nice fit, and stabilized the unit. In summary, I would not use this for a commercial application. However, it's serviceable for home use, but not a great value at the price point.