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Customer Review for 590501SD

2 / 5
Broken & Damaged
on Verified Purchase
I ordered six of this display item for my non-profit Lions club. Shipping was quick and they were packaged well in foam and individual plastic bags, but. When I removed them from the box, one was broken. The bottom flap that stands it upright was broken (still attached) and acted like a hinge, which it shouldn't. It could not set upright. I called ( I did not have to wait on hold very long) and a customer service representative was very helpful. She apologized and said a replacement would be sent (at no charge) and I would receive an invoice, which I did. I have not received the replacement yet but after this call I thought I should look more closely at the remaining five displays. Four of the remaining five had cracks in the clear plastic. Two on the front and two on the back where it doesn't show. I have not called back yet. I am waiting to see if the replacement is damaged also.

Comments (1)
We are very sorry to hear that you had this experience with your sign and brochure holder, James. We would like the opportunity to try to make this right. Our customer care team will be in touch with you.

Posted 5 months ago by Displays2go

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